隐私权保护声明
腾讯注重保护用户个人信息及个人隐私。本隐私权保护声明解释了用户个人信息收集和使用的有关情况,本隐私权保护声明适用于腾讯的所有相关服务。
您个人信息的收集
腾讯为用户提供多种类型的互联网服务,包括但不限于即时通讯、电子商务、网络游戏、电子邮件、网络资讯、网络社交等。在您注册、使用腾讯服务时,经您的同意,我们收集与个人身份有关的信息,例如姓名、住址、手机号码等。如果您无法提供此类信息,可能会不能使用对应服务。
我们也会基于优化用户体验的目的,收集其他有关的信息。例如当用户访问腾讯网站,我们收集哪些网页的受欢迎程度、浏览器软件信息等以便优化我们的网站服务。
您个人信息的管理
腾讯会在如下情形使用您的个人信息:(1)符合法律法规的要求;(2)根据您的授权;(3)符合腾讯相关服务条款、软件许可使用协议的约定;
腾讯不会未经允许向第三方披露您的个人信息。除非满足下述情形之一: (1)根据法律法规的规定;(2)符合您与腾讯之间的相关服务条款、软件许可使用协议的约定;
您个人信息的安全
腾讯严格保护您的个人信息安全。我们使用各种制度、安全技术和程序等措施来保护您的个人信息不被未经授权的访问、使用或泄漏。如果您对我们的个人信息保护有任何疑问,请联系我们。
访问您的个人信息
如果您注册了腾讯相关服务,您可以查阅或编辑您提交给腾讯的个人信息。一般情况下,您可随时浏览、修改自己提交的信息,但出于安全性和身份识别(如号码申诉服务)的考虑,您可能无法修改注册时提供的初始注册信息及其他验证信息。
Cookie 的使用
腾讯使用 Cookie 来帮助您实现您的联机体验的个性化。Cookie 是由网页服务器存放在您的访问设备上的文本文件。指定给您的 Cookie 是唯一的,它只能被将 Cookie 发布给您的域中的 Web 服务器读取。
Cookie 的主要用途之一是提供一种节约时间的实用功能。例如,如果您将腾讯的网页个性化,或在腾讯多个服务上注册,Cookie 会帮助您在后续访问时调用您的信息。这样可以简化记录您填写个人信息(例如一键登录等)的流程。当您返回到腾讯时,腾讯可以调出您以前所提供的信息,使您能够容易地使用您自定义的功能。Cookie及网络beacon等技术可以帮助您优化对广告的选择与互动。
腾讯在进行与其产品及服务相关的工作时,会使用网络beacon进入我们的网站提取 Cookie。
您有权接受或拒绝 Cookie。大多数浏览器会自动接受 Cookie,但您通常可根据自己的需要来修改浏览器的设置以拒绝 Cookie。如果选择拒绝 Cookie,那么您可能无法完全体验所访问的腾讯服务或网站的互动功能。
网络 Beacon 的使用
腾讯网页上常会包含一些电子图象(称为"单像素" GIF 文件或 "网络 beacon"),它们可以帮助网站计算浏览网页的用户或访问某些 cookie。腾讯使用网络 beacon 的方式有:
1.腾讯通过在其网站上使用网络 beacon,计算用户访问数量,并通过访问 cookie 辨认注册用户。
2.腾讯通过得到的 cookie 信息,可以在腾讯网站提供个性化服务。
未成年人的个人信息保护
腾讯非常重视对未成年人个人信息的保护。若您是18周岁以下的未成年人,在使用腾讯的服务前,应事先取得您家长或法定监护人的书面同意。腾讯根据国家相关法律法规的规定保护未成年人的个人信息。
腾讯会不时更新本隐私权保护声明。我们会在网页上发布对隐私权声明所做的变更内容。
私隱政策
最近修訂日期:2014年8月1日
引言
騰訊重視您的私隱。本《私隱政策》就您向我們提供的任何資料,告知您所擁有的選擇和我們處理該等資料的的常規。
使用我們的服務可能涉及在我們的服務(包括我們的網站和流動應用)收集和使用您的資料(在下文「我們所收集的資料及如何收集資料」有所定義)。明白我們如何收集和使用您的資料、您可如何控制收集和使用程序對您是很重要的,因此請仔細閱讀本《私隱政策》。
您使用我們的服務,即表示同意我們可按照本《私隱政策》(按不時修訂)收集、使用和分享您的資料。
如您希望與我們討論本《私隱政策》或任何有關私隱事宜,請與我們的私隱主任聯絡,此可透過電郵 privacypolicy@qq.com或郵件(香港灣仔皇后大道東1號太古廣場三座29樓(收件人:法務部私隱主任))。
本《私隱政策》的範圍
我們的所有服務適用本《私隱政策》。此外,我們某些服務亦訂有對該服務的使用適用的特定私隱指引。該等特定服務的私隱指引已納入本私隱政策之內,構成本《私隱政策》的一部份。如任何特定服務的私隱政策指引與本《私隱政策》存在任何差異,則在該等差異的範圍内適用特定服務的私隱政策。
本《私隱政策》已納入《服務條款》之內,構成該等條款的一部份;您已為使用我們的服務而同意該等條款。除本《私隱政策》另有定義或上下文意另有所需,本《私隱條款》所用詞語將與《服務條款》所定義的詞語具有相同的涵義。
請您亦注意,本《私隱政策》不適用於透過下列方式所收集的資料:(i)透過我們的服務而接入的第三方服務(包括任何第三方網站);或(ii)透過在我們服務宣傳服務的其他公司和機構所收集的資料。
修改本《私隱政策》
我們可不時修訂或增訂本《私隱政策》的特定指示、政策和條款。有關指示、政策和條款構成本《私隱政策》的一部份。
我們若認為本《私隱政策》的任何修改是合理重要的修改,我們將在修改生效前(通過我們的網站(http://www.tencent.com/zh-cn/zc/privacypolicyTraditional.shtml)、或與您直接通訊或以其他方式)通知您。在我們修改本《私隱政策》後,不論我們有沒有發出通知,而您仍繼續使用我們的服務,即表示同意受經修訂的本《私隱政策》的約束。
我們所收集的資料及如何收集資料
我們提供服務時,會收集、儲存和使用下列與您有關的資料:
「資料」指個人資料和非個人資料;
「個人資料」指任何與您有關的資料或資料的組合,有關資料可用作識別您的身份。個人資料可包括下列各項:
- 您開立賬戶或使用我們的服務時,向我們所提供的資料,例如您的姓名、電話號碼、電郵地址和信用卡資料;
- 您使用我們服務時向我們的服務所提供的資料,包括您透過我們的服務向其他方提供的共享資料,以及您使用我們的服務時所儲存的資料;
- 其他方使用我們的服務時所提供有關您的共享資料,例如:他們張貼訊息所載的資料,以及他們發給您和其他使用我們服務的用戶的通訊資料;及
- 您使用我們服務時我們所收集的資料,例如若干位置數據、日誌資料和公開資料。
「位置數據」指我們收集有關您位置的資料(您使用定位服務時),包括:
- 您使用我們服務時您所用裝置的位置,例如您裝置所用的全球衛星導航系統(GPS)、 WiFi、指南針、加速度計或其他感應器;
- 您接入我們服務時所用裝置或互聯網服務的網路協定位址(IP);
- 您或其他用戶提供的其他可顯示您現時所在地或曾到地方的資料,例如顯示您身處位置的賬戶資料和您或其他人張貼顯示您位置的共享資料,例如任何您向我們提供的照片所含的任何地理標記的資料;以及
- 如您先前已向我們提供有關您位置的數據,並希望我們刪除該現有位置的數據,您可透過我們的服務刪除。
「日誌資料」指您使用我們服務時我們自動收集的技術資料,不論是透過使用cookies(在下文「Cookies政策」一節中有較詳盡的解釋)或其他方式,包括:
- 技術資料,例如您的流動裝置、您的網絡瀏覽器或您用作進入我們服務的其他程式所提供的設定資料、您的IP位址和您裝置所用的版本和識別號碼;
- 您在使用我們服務時所搜尋和瀏覽的資料,例如所用的網絡搜尋詞語、所造訪的社交媒體頁面,以及您在使用我們服務時所閱覽或要求的其他資料和內容詳情;
- 有關您曾使用的應用程式和其他軟件的資料及您如何使用;
- 您透過我們的服務所進行通訊的資料,例如您曾通訊的人,以及通訊時間、數據和時間長短;及
- 元數據,指您透過我們服務所提供的各項目的資料,例如拍攝或張貼的共享照片或錄像的日期、時間或地點。
「非個人資料」指任何與您有關但實際上不可直接或間接識別您身份的資料,包括以彙集、匿名或化名方式提供的個人資料。
「共享資料」指在我們的服務上自願共享的關於您或與您有關的資料,包括:您在我們的服務所張貼的訊息(包括您公開的個人資料、您建立的名單)、您對其他人張貼的訊息作出的回應,以及包括與這些張貼訊息有關的位置數據和日誌資料。共享資料亦包括使用我們服務的其他用戶分享有關您的資料(包括位置數據和日誌資料)。
我們如何使用您的資料
我們可將您的資料用作下列用途:
- 向您提供我們的服務;
- 在我們提供服務時用作客戶服務、保安、詐騙偵測、存檔和後備用途;
- 向您提供宣傳資料(在「廣告宣傳」一節有較詳盡的討論);
- 為更了解您如何接入和使用我們的服務、為嘗試改善我們的服務及回應客戶的意願和喜好,包括語言設定、位置設定、個人化的支援服務和指示,或就您和其他使用我們服務的客戶給予其他回應;
- 有助我們建立新服務,改善我們現有服務;
- 評估有關我們服務的宣傳和其他促銷及推廣活動的效力,並加以改善;
- 為軟件認證或管理軟件升級;及
- 讓您參與有關我們產品和服務的調查及其他活動。
請注意,為讓我們的用戶有較佳體驗、改善我們的服務、以及為您同意的其他用途,透過我們其中一項服務所收集的個人資料,在不違反用戶私隱監控(如有)的前提下,可用於我們的其他服務(包括以彙集或個人化的方式)。
例如:您使用我們任一服務時所收集的個人資料,可在另一服務用作向您建議提供特定內容,或在另一服務用作向您發出與您相關的宣傳廣告。您亦可不時要求我們將您在我們任一服務所存的個人資料轉移或傳送至我們另一服務(如上述傳移項目可供選擇)。
如您有任何個人資料包含您的內容(按《服務條款》所定義),則我們和我們的關聯公司可(受本《私穩政策》所約束)按照《服務條款》的「您的內容」一節使用該等個人資料。
我們的特定服務私隱指引可更具體地說明我們如何在相關的服務內使用個人資料。
如《服務條款》中「我們服務對您的設備的使用」一節所述,我們可能會取用或使用在您的設備中的您的個人資料,藉以向您提供我們的服務。我們對在您的設備中的任何個人資料的使用或取用均按照本私隱政策及《服務條款》的規定處理。
COOKIES、網絡信標和類似技術
請參閱我們的COOKIES政策以獲取有關我們如何使用cookies、網絡信標及類似技術的更多資訊。
廣告宣傳
我們可使用您的資料,向您提供與您相關的廣告宣傳。
我們亦可使用您的資料,以向您發出直接促銷(不論是以我們的服務內的訊息、透過電郵或其他途徑)的訊息,提供或宣傳我們的商品和服務及/或經甄選的第三方的商品和服務。(我們或第三方的)商品和服務包括下列各項:
- 我們的商品和服務,以及我們的關聯公司、附屬公司和合營夥伴的商品和服務,包括即時通訊服務、網上媒體服務、互動娛樂服務、社交網絡服務、付款服務、互聯網搜尋服務、位置和地圖服務、應用軟件和服務、數據管理軟件和服務、網上廣告服務及其他社交媒體、娛樂、電子商務、資訊及通訊軟件和服務(「互聯網服務」);及
- 第三方互聯網服務供應商,以及與下列有關的第三方商品和服務:宴饗和餐飲、體育、音樂、電影、電視、現場表演和其他藝術和娛樂、書冊、雜誌和其他刊物、服裝和配飾、珠寶、化妝品、個人健康和衛生、電子、收藏品、家用器皿、電器、家居裝飾和擺設、寵物、汽車、酒店、交通和旅遊、銀行、保險及金融服務、會員積分和奬勵計劃,以及我們認為可能與您相關的其他商品和服務。
如您要求我們不將您的個人資料用作上述推廣的用途,我們會尊重您的決定。如您希望提出要求,請(i)通知我們的私隱主任;(ii)遵從我們市場推廣通訊的相關指示;或(iii)遵從若干特定服務的指引(與相關服務有關)的指示。
請注意,除非經您同意,否則我們不會將您的個人資料與廣告商共享。然而,我們為了向您宣傳與您有關的產品和服務,我們會與廣告商共享您的非個人資料。
共享您的個人資料
除本《私隱政策》允許或經您同意,我們不會將您的個人資料轉移給任何其他第三方作任何用途。
我們和我們的關聯公司可將您的個人資料與我們的集團公司、合作夥伴及第三方服務供應商、承包商及代理(例如代表我們發出電郵或推送通知的通訊服務供應商、以位置數據為我們和您提供協助的地圖服務供應商、協助我們的分析夥伴及我們服務上的廣告夥伴)共享。另外,我們會允許該第三方在我們的服務上收集您的個人資料。在各情況下,我們允許該分享和/或收集用作下列用途:(i) 向您提供我們的服務;(ii) 有助我們履行在「我們如何使用您的資料」一節所載的目的;(iii) 履行我們根據《服務條款》或本《私隱政策》的責任和執行我們的權利;及/或(iv)我們的商業用途,包括讓我們更好的理解和改善我們的服務。這些第三方可能位於您所在司法管轄區以外的地方,他們亦可為此等目的而在您所在司法管轄區以外的地方使用和儲存您的個人資料。
如我們允許任何第三方就上述段落收集和使用您的個人資料,,我們將盡合理努力,確保該等第三方僅在下列情況下使用您的個人資料:(i)遵守本《私隱政策》;及(ii)受制於我們向該等第三方發出的任何其他指示,包括我們實施的任何合適的保密和保安措施。
您同意第三方如本"共用您的個人資料"所述(在您的司法管轄區以內和以外)使用、共享和轉移您的個人資料。
隨著我們的業務持續發展,我們或我們的關聯公司有可能被第三方收購或進行集團架構重組。在此等情況下,您的個人資料將根據本《私隱政策》或不同的私隱政策(將通知您),在我們集團內轉移及/或轉移至繼續營運我們服務或類似服務的第三方。受讓您個人資料的一方可能位於您所在司法管轄區以外的地方,其可在您所在司法管轄區以外的地方使用您的個人資料。
您同意我們或我們的關聯公司可能需要保留、保存或披露您的個人資料,以便(i)遵守適用法律和規例;(ii)遵從法院命令、傳召或其他法律程序的規定;(iii)因應政府當局、執法機構或類似組織(不論是否設於您的司法管轄區或其他地區)的要求;(iv)如我們認為遵守適用法律或條例是合理必需的。您亦同意,我們或我們的關聯公司可能為了強制執行《服務條款》或本《私隱政策》、保護我們的權利、財產或安全,或為了保護我們關聯公司、我們的服務的其他用戶的權利、財產或安全而需要披露您的個人資料。
有關共享資料的提示
我們的多項服務可讓用戶與該服務的所有用戶公開分享共享資料,而非僅與您的社交網絡分享。特別是我們的社交媒體服務,是專為協助您與世界各地分享共享資料而設計,讓共享資料可廣泛地即時傳送。只要您一直不刪除該等資料,有關資料便一直留存在公眾領域(即使您刪除共享資料後,該等資料仍可由其他用戶或與我們沒有聯繫及不受我們控制的第三方獨立地高速緩存、複製或儲存,或透過其他用戶或該等第三方在公眾領域保存)。
請您認真考慮您透過我們的服務張貼及交流什麽訊息。
我們發出的通訊
會訊及其他類別的通訊
您使用我們服務時,我們可利用您的資料向您的裝置發出電郵、會訊或推送通知。如您不希望收到這些通訊,您可遵從我們向您發出的電郵所載的拒收指示,在裝置選擇取消通知(如有)或聯絡我們的私隱主任。
與服務有關的公告
我們可在我們認為必需時(例如當我們暫停其中一項服務進行維修時)不時向您發出一些與服務有關的公告。您或未能取消這些與服務有關、性質不屬於推廣的公告。
有關敏感的個人資料的提示
在某些司法管轄區中,有些個人資料被列為「敏感」的個人資料,例如您的種族或族源、宗教觀點、人生觀或個人健康的資料。相比其他個人資料,這些資料受較嚴謹的規管。請注意,您在我們服務所輸入的內容和資料(例如有關您學校或社交活動的照片或資料),可能會令您敏感的個人資料洩露給他人知道。
我們懇請您考慮,以您目前建議使用我們服務的方式來傳達您敏感的個人資料是否恰當。
您同意您敏感的個人資料可按本《私隱政策》所述的目的和方式來處理。
請注意,我們不會為宣傳目的使用您敏感的個人資料。
在我們服務出現的第三方服務
我們的服務可能包括第三方提供的社交媒體或其他服務(包括網站),或該等服務可能將您連結至第三方提供的社交媒體或其他服務(包括網站)。例如:
- 您可利用第三方提供的服务分享在我們服務的內容。该提供服务的第三方可能會收集您的資料和個人資料(包括您的日誌資料),並可能在您的電腦裝置cookies,讓該第三方服務功能妥善運作。;及
- 我們(不論是以廣告或在我們服務的其他方式)向您提供連結,讓您接入第三方的服務或網站。
此等第三方社交媒體或其他服務可能由相關的第三方或我們主辦。您使用該等第三方服務(不論是社交媒體服務或其他服務)(包括您向該等第三方提供的任何個人資料)須受第三方本身的服務條款及私隱政策而非《服務條款》或本《私隱政策》所約束,因此請仔細閱讀其條款。本《私隱政策》僅適用於我們所收集的任何資料,並不適用於任何第三方提供的服務或第三方的資料使用常規,而我們對任何第三方使用由您提供的資料不承擔任何責任。
年齡限制
未滿13歲的兒童不得使用我們的服務。我們不會在知情的情況下收集未滿13歲的兒童的個人資料。如您相信我們持有任何未滿13歲的兒童的個人資料,請與我們的私隱主任聯絡。我們將迅速展開調查(並刪除(如我們持有任何該等資料))該等個人資料。
轉移、儲存您的個人資料及個人資料的保安
我們可在世界各地多個司法管轄區操作、繼續操作伺服器,因此,使用和儲存您個人資料的伺服器未必位於您所在的司法管轄區內。
您同意您的個人資料可按本《私隱政策》所述的目的轉移(在您的司法管轄區以內和以外)。
我們使用各種保安技術和程序,以防資料遺失、被不當使用、未經授權閱覽或披露。
在我們的某些服務中,我們將利用加密技術(例如安全資料傳輸層(SSL))來保護您向我們提供的敏感資料。請留意,儘管我們已經在這方面作出了努力,但數據保安措施不能在所有時候提供100%的安全保證。您接入我們服務所通過的系統和通訊網絡,有可能因我們合理控制範圍以外的情況而失靈或違反保安規則。
保留您的個人資料
在不違反適用法律及法規的前提下(包括上文「共享您的個人資料」一節所載的規定),我們只在必要情況下才會一直保留您的個人資料,以符合上文「我們如何使用您的資料」一節所載的目的。
在遵守適用法律和規例的前提下,您有權要求收取我們所持您的個人資料的副本,並有權更正該等資料;或要求我們刪除我們所儲存您的個人資料。有關請求可直接向我們的私隱主任提出。我們將在六十天內回覆所有根據「保留您的個人資料」一節向私隱主任提出的要求。
此外,在我們的某些服務内,我們可能會向您提供選擇,可在該等服務内修改或刪除您的個人資料及/或共享資料、及/或變更我們及公衆人士可如何觀看及/或取用您的個人資料及/或共享資料,在此情況下,請再相關服務内登入您在我們開立的賬戶及作出適當的變更。
如您或我們因任何理由終止您的賬戶,我們將(在上段規定的規限下)採取步驟,確保在賬戶終止後一段合理時間內(受技術限制),您的個人資料不再透過我們的服務向外提供,而我們亦不再以其他方式使用。然而,必須注意的是利用我們的服務進行通訊有可能將您的個人資料落入第三方手上(例如,您曾經透過我們的服務公開您的個人資料),這是我們不能控制的。 在某些情況下,我們未必可刪除您的個人資料及/或共享資料,如屬該等情況,我們會(在合理實際可行的範圍内)通知您未能刪除的原因。
Privacy Policy
Last modified: 1 August 2014
INTRODUCTION
Tencent values your privacy. This Privacy Policy informs you of your choices and our practices regarding any Information you provide to us.
The use of our services may involve the collection and use of your Information (as defined in the "The Information We Collect and How We Collect It" section below) on our services (including our websites and mobile applications). It is important for you to understand how this happens and how you may control it, so please read this Privacy Policy carefully.
By using our services, you agree that we may collect, use and share your Information in accordance with this Privacy Policy, as revised from time to time.
If you wish to contact us regarding this Privacy Policy or any privacy-related matters, please contact our Privacy Officer via email at privacypolicy@qq.com or via postal mail at Level 29, Three Pacific Place, 1 Queen's Road East, Wanchai, Hong Kong (attention: Privacy Officer, Legal Department).
SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies across all of our services. In addition, some of our services have specific privacy guidance applicable to their use. Such service-specific privacy guidance are incorporated into and form part of this Privacy Policy. If any service-specific privacy guidance says something different from this Privacy Policy, the service-specific privacy guidance will apply to the extent of the difference.
This Privacy Policy is incorporated into and form part of the Terms of Service that you have agreed to in order to use our services. Any terms used in this Privacy Policy will have the same meaning as the equivalent defined terms in the Terms of Service , unless otherwise defined in this Privacy Policy or the context requires otherwise.
Please also note that this Privacy Policy does not apply to Information collected: (i) through third party services (including any third party websites) that you may access through our services; or (ii) by other companies and organisations who advertise their services on our services.
CHANGES TO THIS PRIVACY POLICY
We may from time to time revise or add specific instructions, policies and terms to this Privacy Policy. These instructions, policies and terms form part of this Privacy Policy.
Where we consider that any changes to this Privacy Policy are reasonably material, we will notify you (via our website at http://www.tencent.com/en-us/zc/privacypolicy.shtml , direct communication to you, or other means) prior to the change becoming effective.
By continuing to use our services after any changes to this Privacy Policy, with or without notice from us, you are agreeing to the revised Privacy Policy.
THE INFORMATION WE COLLECT AND HOW WE COLLECT IT
In providing our services, we collect, store and use the following Information relating to you:
"Information" is Personal Information and Non-Personal Information;
"Personal Information" is any information or combination of information that relates to you, and can be used to identify you. Personal Information may include the following:
- information you make available to us when you open an account or use our services, such as your name, telephone number, email address and credit card details;
- information which you make available to our services as you use them, including Shared Information you make available to others through our services and information you store using our services;
- Shared Information that others using our services make available about you, such as information contained in posts they make and communications they make to you and others using our services; and
- information we collect as you use our services, such as certain Location Data, Log Data and public information.
"Location Data" is information that we collect regarding your location (when you use a location-enabled service), including:
- the location of your device when you use our services, such as from the GPS, WiFi, compass, accelerometer or other sensors in your device;
- the IP address of the device or internet service you use to access our services,
- other information made available by you or others that gives an indication as to where you are or have been located, such as account information that indicates where you are located and Shared Information you or others post indicating your location, such as any geotag information that is embedded in any photos you make available to us; and
- if you have provided us with your location data previously and would like us to delete such existing location data, you may be able to do so via our services.
"Log Data" is technical information that is automatically collected by us when you use our services, whether through the use of cookies (as explained in more detail in the Cookies Policy ) or otherwise, including:
- technical information such as your mobile carrier, configuration information made available by your web browser or other programs you use to access our services, your IP address and your device's version and identification number,
- information about what you have searched for and looked at while using our services, such as web search terms used, social media profiles visited and details of other information and content accessed or requested by you in using our services;
- information about what apps and other software you have used and how you have used them;
- information about communications you have made using our services, such as the people you've communicated with and the time, data and duration of your communications; and
- metadata, which means information related to items you have made available through our services, such as the date, time or location that a shared photograph or video was taken or posted.
"Non-Personal Information" is any information that relates to you but from which it is not practicable to directly or indirectly identify you, including Personal Information in aggregated, anonymised or pseudonymised form.
"Shared Information" is information about you or relating to you that is voluntarily shared on our services, including postings that you make on our services (including your public profile, the lists you create), any postings from others that you re-post and including Location Data and Log Data associated with these postings. Shared Information also includes information about you (including Location Data and Log Data) that others who are using our services share about you.
HOW WE USE YOUR INFORMATION
We may use your Information for any of the following purposes:
- to provide our services to you;
- for customer service, security, fraud-detection, archival and backup purposes in connection with the provision of our services;
- to provide you with advertising (as discussed in more detail under the "Advertising" section below);
- to better understand how you access and use our services, for the purposes of trying to improve our services and to respond to customer desires and preferences, including language and location customisation, personalised help and instructions, or other responses to your and other customers' usage of our services;
- to help us develop our new services and improve our existing services;
- to assess the effectiveness of and improve advertising and other marketing and promotional activities on or in connection with our services;
- for the purposes of software verification or administering software upgrades; and
- to allow you to participate in surveys and other activities about our products and services.
Please note that for the purposes of seeking to provide our users with a better experience, to improve our services or otherwise where you have consented, Personal Information collected through one of our services may, subject to user privacy controls (where available), be used by our other services (including in an aggregated or individualised manner).
For example, Personal Information collected during your use of one of our services may be used to suggest particular content that can be made available to you on another service or be used to try to present more relevant advertising to you in another service. You may also from time to time ask us to migrate or export your Personal Information contained in one of our services to another of our services, where such migration option is available.
If any of your Personal Information comprises Your Content (as defined in the Terms of Service ), we and our affiliate companies may (subject to this Privacy Policy) use such Personal Information in accordance with the "Your Content" section of the Terms of Service .
Our service-specific privacy guidance may more particularly describe how we use Personal Information within the relevant services.
As noted under the "Use of your device by our services" section in the Terms of Service , we may require access to or use of your Personal Information within your device in order to provide our services to you. Any Personal Information that we use or access within your device will be treated in accordance with this Privacy Policy and the Terms of Service .
COOKIES, WEB BEACONS AND SIMILAR TECHNOLOGIES
Please review our Cookies Policy for more information regarding how we use cookies, web beacons and similar technologies.
ADVERTISING
We may use your Information to try to offer advertising that is more relevant to you.
We may also use your Information for the purpose of sending you direct marketing (whether by messaging within our services, by email or by other means) that offer or advertise our products and services and/or the products and services of selected third parties. Such products and services (of ours or third parties) include the following:
- our products and services and the products and services of our affiliate and subsidiary companies and joint venture partners, including messaging services, online media services, interactive entertainment services, social networking services, payment services, internet search services, location and mapping services, application software and services, data management software and services, on-line advertising services and other social media, entertainment, e-commerce, information and communications software and services ("Internet Services"); and
- third party providers of Internet Services and products and services relating to dining, food and beverages, sports, music, film, television, live performances and other arts and entertainment, books, magazines and other publications, clothing and accessories, jewellery, cosmetics, personal health and hygiene, electronics, collectibles, housewares, appliances, home decoration and furnishings, pets, automobiles, hotels, transport and travel, banking, insurance and financial services, loyalty and reward programs and other products and services that we think may be relevant to you.
We will honor your request for us to not use your Personal Information for the marketing purposes noted above. If you wish to make such a request, please: (i) notify our Privacy Officer; (ii) follow the relevant instructions on our marketing communications; or (iii) follow the instructions as set out in certain service-specific guidance (in relation to the relevant service).
Please note that we will not share your Personal Information with advertisers unless you have given us your consent to do so. We do, however, share Non-Personal Information with advertisers for the purposes of trying to offer you advertising that is more relevant to you.
SHARING OF YOUR PERSONAL INFORMATION
Other than as permitted under this Privacy Policy or as otherwise consented to by you, we will not transfer your Personal Information to any other third parties for their processing for any purposes.
We and our affiliate companies may share your Personal Information within our group of companies and with joint venture partners and third party service providers, contractors and agents (such as communication service providers who send emails or push notifications on our behalf, mapping services providers who assists us and you with location data, analytics partners who assist our business, and advertising partners on our serices). In addition, we may allow such third parties to collect your Personal Information across our services. In each case, we permit such sharing and/or collection for the purposes of: (i) providing our services to you; (ii) assisting us in carrying out the purposes set out under the "How We Use Your Information" section above; (iii) carrying out our obligations and enforcing our rights under the Terms of Service or this Privacy Policy; and/or (iv) our business, including helping us better understand and improve our services. These third parties may be located, and use and store your Personal Information, outside of your jurisdiction for these purposes.
Where we permit any third parties to collect and use your Personal Information in accordance with the above paragraph, we will use reasonable efforts to ensure that such third parties only use your Personal Information: (i) in compliance with this Privacy Policy; and (ii) subject to any other instructions we give them, including any appropriate confidentiality and security measures that we implement.
You consent to the third party use, sharing and transfer of your Personal Information (both inside and outside of your jurisdiction) as described in this "Sharing of your Personal Information" section.
As we continue to develop our business, we or our affiliate companies may be acquired by a third party or re-organise our group structure. In these circumstances, it may be the case that your Information is transferred within our group and/or transferred to a third party who will continue to operate our services or similar services under either this Privacy Policy or a different privacy policy which will be notified to you. The party to which your Personal Information is transferred may be located, and use your Information, outside of your jurisdiction.
You agree that we or our affiliate companies may be required to retain, preserve or disclose your Personal Information: (i) in order to comply with applicable laws or regulations; (ii) in order to comply with a court order, subpoena or other legal process; (iii) in response to a request by a government authority, law enforcement agency or similar body (whether situated in your jurisdiction or elsewhere); or (iv) where we believe it is reasonably necessary to comply with applicable laws or regulations. You also agree that we or our affiliate companies may need to disclose your Personal Information in order to enforce the Terms of Service or this Privacy Policy, protect our rights, property or safety, or the rights, property or safety of our affiliate companies or other users of our services.
A WORD ABOUT SHARED INFORMATION
A number of our services enable Shared Information to be shared publicly with all users of that service and not just your contacts. Our social media services in particular are primarily designed to help you share Shared Information with the world, so Shared Information can be broadly and instantly transmitted and will remain public for as long as you do not delete it (and even after you delete Shared Information, it may still be separately cached, copied, or stored by, or remain public through, other users or third parties who are not affiliated with and not controlled by us).
Please consider carefully what you post and communicate through our services.
COMMUNICATIONS FROM US
Newsletters and other types of communications
When you use our services, we may use your Information to send you emails, newsletters or push notifications to your device. If you no longer wish to receive these communications, you can do so by following the unsubscribe instructions in the emails we send to you, opting out of notifications at the device level (if available) or contacting our Privacy Officer.
Service-related announcements
We may from time to time send you service-related announcements when we consider it necessary to do so (such as when we temporarily suspend one of our services for maintenance). You may not opt-out of these service-related announcements, which are not promotional in nature.
A WORD ABOUT SENSITIVE PERSONAL INFORMATION
In some jurisdictions, certain Personal Information, such as information about your race or ethnic origin, religious or philosophical views or personal health, is characterised as "sensitive" and is subject to stricter regulation than other personal information. Please note that content and information that you input to our services, such as photographs or information about your school or social activities, may reveal your sensitive Personal Information to others.
We urge you to consider whether it is appropriate to communicate sensitive Personal within our services.
You consent to all processing of sensitive Personal Information for the purposes and in the manner described in this Privacy Policy.
Please note that we do not use your sensitive Personal Information for the purpose of serving advertising to you.
THIRD PARTY SERVICES ON OUR SERVICES
Our services may include, or they may link you to, social media or other services (including websites) provided by a third party. For example:
- you may be able to share content on our services using services provided by third parties. The third parties who provide such services may be able to collect your Information and Personal Information (including your Log Data), and may set cookies on your computer to enable such third party services to function properly; and
- we may (whether in advertisements or otherwise within our services) provide you with links that allow you to access third party services or websites.
These third party social media or other services may be hosted by the relevant third party or us. Your use of any such third party services (whether social media services or otherwise), including any Personal Information you provide to such third parties, are subject to the relevant third party's own terms of services and privacy policies and not the Terms of Service or this Privacy Policy, so please review their terms carefully.
This Privacy Policy only applies to any Information collected by us, does not apply to any services offered by or information practices of any third parties, and we bear no liability for any third party use of any Information provided by you to them.
AGE RESTRICTIONS
Children under the age of 13 are not allowed to use our services. We do not knowingly collect Personal Information from any children under the age of 13. Please contact our Privacy Officer if you believe we have any Personal Information from any children under the age of 13 and we will promptly investigate (and remove, if we have any) such Personal Information.
TRANSFER, STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION
We operate and may continue to operate servers in a number of jurisdictions around the world, so the server on which your Personal Information is used and stored may not be in your jurisdiction.
You consent to the transfer of your Personal Information (both inside and outside of your jurisdiction) for the purposes described in this Privacy Policy.
We use a variety of security technologies and procedures for the purpose of preventing loss, misuse, unauthorised access or disclosure of Information.
In some of our services, we will use encryption technology (such as SSL) to protect certain sensitive Information provided by you to us. Please be aware that despite our efforts, no data security measures can guarantee 100% security at all times. Our systems and the communications networks through which you access our services may be subject to security breaches and failures which are due to circumstances beyond our reasonable control.
RETENTION OF YOUR PERSONAL INFORMATION
Subject to applicable laws and regulations (including as set out under the "Sharing of your Personal Information" section above), we will only retain your Personal Information for so long as is necessary to fulfill the purposes as set out under the "How We Use Your Information" section above.
Subject to applicable laws and regulations, you may have the right to request to receive a copy of and make any corrections to your Personal Information which we hold, or to request that we delete any of your Personal Information that is stored by us. You may direct such request to our Privacy Officer. We will respond to all requests made to our Privacy Officer under this "Retention of your Personal Information" section within 60 days.
In addition, within some of our services, we may offer you options to amend or delete, and/or change how we and the public can view and/or access, your Personal Information and/or Shared Information within those services – in which case, please log into your account with us within the relevant service and make the appropriate changes.
Should your account be terminated by you or us for any reason, we will (subject to the above paragraph) take steps to ensure that your Personal Information is no longer available through our services, or otherwise used by us, within a reasonable period of time (subject to technical limitations) after such account termination. However, it is important to note that communications made by you using our services may put your Personal Information in the hands of third parties that we cannot control – for example, if you have previously made your Personal Information public via our services. In some instances, we may not be able to delete your Personal Information and/or Shared Information from our services or systems – in which case we will (where reasonably practicable) let you know why we are unable to do so.